Who are we? Tutu Girl and Posh Bow Peep is the same company/business. We just have two different websites as a convenience to our customers so our products are easier to shop with better organization.
What type
of tulle is used?
We
use the highest grade of tulle to create the most
exquisite tutu - fit for an heirloom! Tutu Girl
believes in protecting our children! Our tutu fabric
is lead free nylon apparel tulle (not craft tulle)
and is manufactured in the USA, which is VERY IMPORTANT
and seperates us from others. Because our tulle
has to pass very stringent quality tests, the federal
government recognizes nylon as being inherently
flame retardant. Most companies like to use polyester
tulle because it's cheaper but polyester tulle is
not safe. Polyester tulle is sometimes treated to
make it flame retardant, but the chemical used may
be a carcinogen, which can lead to cancer.
Are
the tutus pre-made and stocked?
TuTu Girl specializes in the custom tutu! All tutus
are made-to-order to ensure the best fit possible
and to meet your specifications. Tutu Girl is always
available to work with you to create the tutu or your
dreams!
What
I have a tutu design in mind that isn't shown in
the store?
E-mail us and tell us your thoughts. We will work
directly with you to design her dream tutu!
What
tutu colors are available?
We
carry over 50
radiant colors for the most divine custom tutu!
Please view our extensive color chart for details
on all colors. Can't decide on a favorite color?
Feel free to mix colors too at no additional charge,
including our fantastic "color block"
tutus.
What
size tutu should I order?
Since
all tutus are custom and hand-made, we recommend
you measure your child to ensure the best fit possible.
Please click HERE
view our tutu measuring guide to determine
what size to order.
What
length should I order?
Here
at TuTu Girl, the word "length" is synonomous with
"style." We have 4 lengths to choose. Need a length
now different than these styles? No problem! Our CUSTOM
Tutu Collection is where you need to shop!
POOFY
Tutus are approximately 8" long; CLASSIC
tutus are approximately 10" long; PRINCESS
tutus are approximately 14" long; PRIMA
tutus are approximately 18" long;PORTRAIT
tutus are approximately 22" long.
Can
I order a style that is shown on your website as sample
tutu pictures?
Absolutely!
Please visit our PRE-DESIGNED
Tutu Collection and locate the tutu you love.
What
type of hair clip should I order?
We
offer two types of standard clips: pinch
clips and French barrettes. Pinch clips are perfect
for girls with thinner hair and are very easy for
a child to take on and off all by herself. French
barrettes are great for girls with a lot of hair,
but usually requires the assistance or mom or dad
to put on or take off.
How
much is shipping?
All
items will ship either by USPS 1st Class or Priority
Mail with delivery confirmation as a courtesy to you.
Delivery confirmation is only available for packages
traveling within the continental USA. You will receive
a tracking number, and this number will show when
the item left our premise. Please note that TuTu Girl
is NOT responsible for lost packages in the event
something happens in transit, whether they are lost
or delayed. To protect your special purchase, we suggest
you pay the extra money and insure your package. International
shipments do NOT follow this shipping schedule but
will follow the Global Priority or Global Express
shipping pricing. Please be advised that Global Express
is the only option available that is insurable for
international packages. If you have any questions,
please contact us directly.Click
to view our SHIPPING RATES:
(TRACK
YOUR PACKAGE HERE)
When
can I expect to receive my order?
For
details regarding our current shipping time frame,
please refer to our home page. If nothing is indicated,
please allow up to 3 weeks to receive your tutu. Please
keep in made that TuTu Girl tutus are handmade, made-to-order
on a first come-first serve basis. We don't sacrifice
quality for time! If you have any concerns or know
you need your tutu(s) sooner, please e-mail
us directly BEFORE you order and we will let you know
if we can accommodate your request.
How
do I clean my tutu?
We
recommenend spot cleaning - first, especially if your
tutu has embellishements! Embellishments may not always
hold up perfectly after full machine washing. However,
if you feel that you still need to wash your tutu,
simple use a warm or cold gentile cycle. Iron using
a cool setting to avoid melting your tulle. A garment
bag would also be a wise choice to use due to the
nature of tulle.
How
do I learn about sales and/or new products?
Sign
up for our mailing
list to stay on top of all sales and promotions!
What
are some uses for a tutu?
Tutus
are perfect for dance class, of course, but that isn't
the only use! A tutu is gorgeous in a portrait as
it creates such elegance. Think about how stunning
a tutu would look pictured with a green/red two-toned
tutu for Christmas. Children's birthday parties are
a great idea. Tutus for all the attendees would be
so much for and a great party favor too! Weddings,
dress-up, tea parties, ballet attendances, even paired
with jeans for a fun, funky edge! It even looks fantastic
under a fully, twirly skirt with the ends peeking
underneath.
Does
Tutu Girl accept returns?
Since
all tutus are custom made, all sales are final. The
only time we accept returns is if we made a mistake
by sending the wrong size or color. Under pre-approved
circumstances, we may accept a return, but there is
a 20% restocking fee. Once an order as processed,
as sales are final.
Does
Tutu Girl Have a DROPSHIPPING Program for Retail Shops/Websites?
We
do! Drop ship programs are an excellent way to maximize
your profits while minimizing your risk. This is one
of the fastest ways to get started in having boutique
girls tutus and hair bows in your very own business
with doing any of the work! Add our inventories and
use our images for your website. You sell the merchandise
and we will ship it for you. It`s that easy! Please
click here to visit our DROPSHIPPING
SECTION of the website to learn more and apply
today!
LEGAL
DISCLAIMER
Customer agrees that use and purchase of any Tutu
Girl product(s) is entirely at customer's own
risk. Services/products are provided without warranty
of any kind, either express or implied, including
without limitation any warranties concerning the availability,
accuracy or content of information, products or services.
Tutu Girl products can contain small parts,
which may pose a choking hazard. Ribbons, sashes,
streamers, tulle, or elastic could cause strangulation
if misused or if the child is left unattended. Bags
or boxes used in Tutu Girl packaging should
be kept out of reach of children to prevent suffocation.
Adult supervision is recommended when a child is wearing
or playing with any Tutu Girl product(s). "Tutu
Girl" denies responsibility for any harm or damage
that occur incidental to any product of or related
to "Tutu Girl.
This disclaimer of liability applies to any damages
or injury caused by any failure of performance, error,
omission, defect, negligence or under any other cause
of action. Customer specifically acknowledges the
Tutu Girl ¯ product(s) is not liable and the
risk of injury rests entirely with customer. Neither
the Tutu Girl product(s) nor any of its agents,
affiliates or contact providers shall be liable in
any way for any direct, indirect, incidental, special
or consequential damages arising out of use of the
service/products or inability to gain access to or
use the service or out of any breach of any warranty.
Customer hereby acknowledges that the provisions of
this section shall apply to all content on the service/products.
TERMS
OF USE
The use of tutugirl.com
is governed by the policies, terms, and conditions
set forth below. Please read and review them carefully.
Your use of this site, and the placement of any orders,
indicates your understanding and acceptance of these
policies, terms, and conditions. All sales are subject
to the Terms of Use contained herein. We reserve the
right to update and change the site and these policies,
terms and conditions at any time. The most up-to-date
information can always be found on this page.
COPYRIGHT
All content, graphics, and information on the Tutu
Girl website ("Site") provided by Tutu Girl is
owned by Tutu Girl . ("Tutu Girl Information").
Tutu Girl reserves and retains all copyright
and other proprietary rights in and to the Tutu Girl
Information, including without limitation, all
rights in any public information as a compilation.
All Tutu Girl Information is protected by U.S. copyright
laws, international treaties and/or other laws. Revision,
republication, and re-use of the Tutu Girl Information
or the Site on-line for any purpose is prohibited
in whole or in part. The materials from the Site including,
but not limited to, the Tutu Girl Information
may be used solely for limited non-commercial informational
purposes only as necessary to do business with Tutu
Girl or for evaluating or purchasing Tutu Girl
products. Except for making one hard copy print
of limited portions of the Tutu Girl Information on
an ad hoc basis for private use, or downloading as
may be expressly authorized by Tutu Girl , the
Tutu Girl Information may not be reproduced,
licensed, copied, displayed, published, sold, modified,
transmitted or distributed without Tutu Girl express
permission. Any other uses of the Site and/or the
Tutu Girl Information is strictly prohibited. Linking
to this Site is prohibited unless Tutu Girl expressly
consents in writing to such a link. Any person or
entity wishing to establish a link to our Site or
request Tutu Girl's consent to other uses of
this Site or Tutu Girl Information, may send
their request by e-mail at info@tutugirl.com
TRADEMARK
Among the trademarks and service marks owned by Tutu
Girl are "Tutu Girl", the Tutu Girl logo,
Posh Bow Peep , the Posh Bow Peep logo,
all Tutu Girl instructions, all Posh Bow Peep
instructions, photos, clip art, website design,
as others. Any use of Tutu Girl's marks requires
prior approval in writing by Tutu Girl. The "look
and feel" of Tutu Girl's Site is also protected
by Tutu Girl, including color combinations, buttons,
layout, and other graphical elements.
DISCLAIMERS
TheTutu Girl¯ information, including without limitation
any data, prices, and quotations contained herein,
are subject to change without notice and they do not
constitute an offer, but are merely informational
and for your convenience. The Tutu Girl‚¯information
is provided to you "as is" without any representation
or warranty of any kind either express or implied,
including but not limited to, the implied warranties
of merchantability, fitness for particular purpose,
non-infringement, security, accuracy or otherwise.
These materials may contain errors of publication
or transmission. Please verify all particulars before
placing any orders. Under no circumstances will Tutu
Girl¯ be liable for any loss or damage caused by a
user's reliance on any information obtained through
its site. It is the responsibility of the user to
evaluate the accuracy, completeness, or usefulness
of any information available through this site. Tutu
Girl specifically disclaims any liability (whether
in tort, contract, strict liability or otherwise and
whether foreseeable or not) for any direct, indirect,
consequential, or special damages arising out of or
in any way connected with access to or use of this
site or associated with computer viruses which may
infect a user's computer. Tutu Girl reserves the right to take pictures and post any products we produce on our website and reserve the right to sell this product to others on our website. Choosing certain colors, combinations, or embellishments from Tutu Girl does not grant any customer rights of any kind whatesoever over our product.